Summertime is not always a friend to candles. I do my best to ensure that they are kept at a current temperature until they are picked up by shipping companies. Until the Very End, Co cannot be held responsible for damaged due to melting. If this issue does arise, please let me know so we can work something out on a case-by-case basis.

Winter can cause changes in your candles due to them being moved in and out of different temperatures. This comes in the form of "frosting". Frosting is entirely natural with soy wax and does not affect how the candle will burn.